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<div class="bvseo-question-answer" data-questionid="9282901">
<h2 class="bvseo-question">
We&rsquo;ve had a product for two months, and all of a sudden it stopped working, any advice?
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<div class="bvseo-author">Asked by: Kubricky</div>
<div class="bvseo-answer" data-answerid="8177458">
Thanks for reaching out to us. We will be more than happy to answer your questions! Here are the guides that will help fix the issue: 1. Do not plug in the air purifier that shares the same outlet as any other major appliances, such as a television or computer. 2. Check if the air purifier is properly plugged in and the outlet is energized. 3. Make sure filters are properly installed and the front grill is seated correctly. After following the steps above, if nothing happens and you need further assistance, kindly contact us using contact us form https://www.holmesproducts.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-12-21</div>
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<div class="bvseo-question-answer" data-questionid="8764239">
<h2 class="bvseo-question">
I have it sitting at the end of the hall between 2 bedroom doors. The closest door and door frame are covered in a white powdery substance what is it and why does it do that?
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<div class="bvseo-author">Asked by: Winona</div>
<div class="bvseo-answer" data-answerid="7838526">
Hi Winona! Thank you for contacting Holmes&reg;️. We hope you are healthy and staying safe. We apologize to hear that your air purifier is producing white dust. White dust are just minerals coming from the air purifier, but in this case, it is not supposed to harm. We are wondering if you've contacted us regarding the issue, as we are always here to provide assistance for you. You may reach out to us by visiting the Contact Us page of this website. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you. We hope this information helps. Thank you and have a good one!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-02-14</div>
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<div class="bvseo-question-answer" data-questionid="8476648">
<h2 class="bvseo-question">
what size are the replacement filter, I have HAPF30AT filters that I would like to use. Will they work or fit in HAP706-UN-1 unit?
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<div class="bvseo-author">Asked by: hairy</div>
<div class="bvseo-answer" data-answerid="7624552">
Hi there, hairy! Thank you for choosing Holmes&reg;️. We hope you are healthy and staying safe. We are more than happy to assist you with your inquiry today. The dimensions of the replacement filter for your air purifier in inches is 10 x 1.25 x 4.6. If you have the green aer1 HEPA filter total dust eliminator, it would definitely fit your air purifier. We hope this information helps. Thank you and have a wonderful day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-09-20</div>
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<div class="bvseo-question-answer" data-questionid="5539035">
<h2 class="bvseo-question">
When you install the HEPA filter, is it normal for it to feel slightly loose on the side that doesn't have the rails? It feels odd that there's nothing keeping it firmly in place on one side.
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<div class="bvseo-author">Asked by: benn</div>
<div class="bvseo-answer" data-answerid="7542898">
Hi benn! Thank you for choosing Holmes&reg;, we hope you are healthy and staying safe. We are more than happy to assist you. This model utilizes a hang tab and filter clips to insure that the filter is properly in place. The tabs are only on one side for easier unmount during filter change. However, it may be slightly loose on the side without the tabs, and it is normal unless the performance of the air purifier will be affected. We hope this information helps. Have a good one!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-18</div>
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<div class="bvseo-question-answer" data-questionid="5801981">
<h2 class="bvseo-question">
What does the top switch do? There are two options and I don&rsquo;t know how it should be set.
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<div class="bvseo-author">Asked by: Elmusick88</div>
<div class="bvseo-answer" data-answerid="7533733">
Hi Elmusick88! Thank you for choosing Holmes&reg;️. We hope you are staying healthy and safe. We understand that you want to know what does the top switch do. We are more than happy to assist. Upon checking, the top switch is for ionizer (This appliance has an optional ionizer feature which, when turned on, releases negative ions into outgoing filtered air to help the air purification process). The other knob is the speed control knob (low, medium and high). I hope this information helps. Have a nice day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-11</div>
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<div class="bvseo-question-answer" data-questionid="5510990">
<h2 class="bvseo-question">
How many filters does it use?
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<div class="bvseo-author">Asked by: JujuB</div>
<div class="bvseo-answer" data-answerid="7531080">
Hi JujuB! Thank you for choosing Holmes&reg;️. We are more than happy to assist you with your concern. The air purifier model HAP706-NU-1 uses only one (1) AER1 HEPA filter. We hope that we were able to help you out. Have a good one!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-11-01</div>
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<div class="bvseo-question-answer" data-questionid="7725458">
<h2 class="bvseo-question">
We have a Holmes HAP706. We also have a couple of boxes of D Filters for it, but they don't have the two built-in &quot;clamps&quot; on the side to install them securely. Is there an adaptor available for these to allow us to use the D filters we have?
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<div class="bvseo-author">Asked by: PJT the 2nd</div>
<div class="bvseo-answer" data-answerid="7529929">
Hi PJT the 2nd! Thank you for choosing Holmes&reg;️. We hope you are staying healthy and safe. We are sorry to hear that the filters you purchased does not have a clamps to properly fit the filters and we understand that you want to know if there are adaptors available. We are more than happy to assist. Upon checking, we don't have adaptors for filter replacement but you can tape the filter on the side to make it securely installed. I hope this information helps. Have a nice day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-07</div>
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<div class="bvseo-question-answer" data-questionid="5954829">
<h2 class="bvseo-question">
Just bought a 706 air purifier at an auction. No booklet. What is dial on top representing? One side is circle, the other is two overlapping ovals.
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<div class="bvseo-author">Asked by: Softball</div>
<div class="bvseo-answer" data-answerid="6726606">
Hey there! Thank you for choosing Holmes. We will be more than happy to answer your question. That dial on the top is the filter change indicator button and the optional ionizer button.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-04-21</div>
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