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<div class="bvseo-question-answer" data-questionid="5422752">
<h2 class="bvseo-question">
Does it make any noise
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<div class="bvseo-author">Asked by: Nita 63</div>
<div class="bvseo-answer" data-answerid="7903490">
It does make noise very noticeable ..I recorded it
<div class="bvseo-author">Answered by: Shinquata</div>
<div class="bvseo-pubdate">Date published: 2023-04-10</div>
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<div class="bvseo-question-answer" data-questionid="5578782">
<h2 class="bvseo-question">
My smoke grabber keeps running when I shut the lid , what can I di?
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<div class="bvseo-author">Asked by: Deedee61</div>
<div class="bvseo-answer" data-answerid="7542773">
Hi Deedee61! Thank you for choosing Holmes&reg;, we hope you are healthy and staying safe. We are more than happy to help you out. The unit is supposed to shut down once the lid is down. In this case, try to remove the batteries for a while and mount it again into the unit. If the issue persist, please don't hesitate to reach out to us by visiting the Contact Us page of this website. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you. Have a wonderful day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-18</div>
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<div class="bvseo-question-answer" data-questionid="5802275">
<h2 class="bvseo-question">
SMOKE GRABBER ASHTRAY DOES IT REQUIRE AN ACTUAL CIGARETTE OR CIGAR TO WORK? MY UPSTAIRS NEIGHBOR VAPES AND THE ODOR IS TERRIBLE.
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<div class="bvseo-author">Asked by: LING POOH</div>
<div class="bvseo-answer" data-answerid="7542694">
Hi Ling Pooh! Thank you for choosing Holmes&reg;, we hope you are healthy and staying safe. Allow us to assist you with your concern. Yes, this unit also help eliminate vape smoke. This smokeless ashtray helps to clear the air of smoke and odor from cigarettes and cigars. It&rsquo;s unique lid design with built-in filter draws in smoke before it can be released into the room air. The multi-layered filter with activated carbon helps eliminate tobacco odor. We hope this information helps. Have a wonderful day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-18</div>
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<div class="bvseo-question-answer" data-questionid="5781529">
<h2 class="bvseo-question">
Put 2 D batteries in- nothing ! No instructions on how to put the batteries in,tried every way possible! This is the 2nd one that has done this! The batteries are brand new ! HELP !!!!????
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<div class="bvseo-author">Asked by: Billlllll61</div>
<div class="bvseo-answer" data-answerid="7542383">
Hi Billlllll61! Thank you for choosing Holmes&reg;. We hope you are healthy and staying safe. We apologize to hear that you were not able to mount your batteries, please know that we are here to help. We advise for you to try to use alkaline batteries. If the issue persist, please don't hesitate to reach out to us by visiting the Contact Us page of this website. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you. Have a wonderful day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-18</div>
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<div class="bvseo-question-answer" data-questionid="5720076">
<h2 class="bvseo-question">
Just purchased the unit. How long does the filter last?
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<div class="bvseo-author">Asked by: John543</div>
<div class="bvseo-answer" data-answerid="7534230">
Hi John543! Thank you for choosing Holmes&reg;️. We hope you are staying healthy and safe. We understand that you want to know how long does the filter last. We are more than happy to assist. Upon checking, the filter should be replaced every 3 to 4 months depending on your usage. I hope this information helps. Have a nice day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-11</div>
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<div class="bvseo-question-answer" data-questionid="5469632">
<h2 class="bvseo-question">
How to tell if filter needs changed
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<div class="bvseo-author">Asked by: Kstiver3</div>
<div class="bvseo-answer" data-answerid="7530761">
Hi Kstiver3! Thank you for choosing Holmes&reg;️. We are more than happy to assist you with your concern. The smoke grabber ashtray does not provide signal whenever filter needs to be changed, but filter needs to be replaced every 3-4 months for best performance. We hope that we were able to assist you with your concern. Have a good one!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-12-27</div>
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<div class="bvseo-question-answer" data-questionid="5820365">
<h2 class="bvseo-question">
I want to change the filter in my Holmes smoke Grabber smokeless ashtray I need to know just the black part of the filter face upwards towards the lid in the machine that is the black part of the filter face downwards towards the batteries
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<div class="bvseo-author">Asked by: Earva</div>
<div class="bvseo-answer" data-answerid="6790841">
Hi Earva! Thank you for choosing Holmes. We will be more than happy to answer your question. The black carbon filter should be facing downward.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-06-02</div>
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<div class="bvseo-question-answer" data-questionid="6972422">
<h2 class="bvseo-question">
confused which way to put replacement filter white or black as you look at filter holder
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<div class="bvseo-author">Asked by: art671945</div>
<div class="bvseo-answer" data-answerid="6332981">
Hey there! Thank you for reaching out to us. We will be more than happy to answer your question. The black side should be facing you when you install the filter. Thank you so much and have a nice day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-11-06</div>
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