Do you have a Money Back Satisfaction Guarantee?
We want you to be 100% satisfied with your purchase. If for any reason you are not completely satisfied with your purchase from Holmes Products, Inc., you may return your item(s) to us within 30 days of receipt for an exchange or refund of the purchase price (less shipping & handling charges or processing fees).
How do I return an order?
You can return your item to our Returns Center at the address below:
303 Nelson Ave.
Neosho, MO 64850
To ensure prompt processing, we recommend using a trackable shipping method and including a copy of the packing slip or the customer receipt. If you do not have a copy of your packing slip, please enclose a note with your reason for return.