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<div class="bvseo-question-answer" data-questionid="8825900">
<h2 class="bvseo-question">
Where can I purchase a cartrige for model HUL9500B. And cost please Love the product.&nbsp;
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<div class="bvseo-author">Asked by: saeb</div>
<div class="bvseo-answer" data-answerid="7882680">
Hi there, saeb! Thank you for choosing Sunbeam&reg;️. We hope you are doing well and safe. We understand that you're looking for replacement cartridge for your humidifier. Upon checking our resources, we are sorry to inform you that this unit is already obsolete or no longer being manufactured. The part you are looking for is also not available separately. We sincerely apologize. We hope this information helps. Thank you again and have a good one!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-22</div>
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<div class="bvseo-question-answer" data-questionid="8697474">
<h2 class="bvseo-question">
Do you have filter HWF100-UC2/HWF100(2) for Cool Mist Tower HM630 Series?
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<div class="bvseo-author">Asked by: Theodore</div>
<div class="bvseo-answer" data-answerid="7782392">
Hi there, Theodore! Thank you for choosing Holmes&reg;️. We hope you are doing well and safe. Good news! The filter model HWF100 is available directly on our end. If you're interested in purchasing, you may reach out to us by visiting the Contact Us page of this website so we can assist you. For your convenience, our Consumer Care Team is available Monday through Friday, 9:00 am till 6:00 pm EST. Our product specialists will be more than happy to help you. Thank you and please stay safe and healthy!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-06</div>
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<div class="bvseo-question-answer" data-questionid="7667449">
<h2 class="bvseo-question">
I fund aultrasomic cool mist Humidifier It is mold hm500tg1 ineed replacement parts .
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<div class="bvseo-author">Asked by: cathy cathy</div>
<div class="bvseo-answer" data-answerid="7530688">
Hi cathy cathy! Thank you for choosing Holmes&reg;️. We hope you are staying healthy and safe. We understand that you need replacement parts for your humidifier. We are more than happy to assist. Please reach out to us through the Contact Us page on our website for replacement parts availability. We are more than willing to be of service. Have a nice day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-08</div>
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<div class="bvseo-question-answer" data-questionid="8156319">
<h2 class="bvseo-question">
We love this and have owned several. but the latest after the latest cleaning is blinking both red and blue lights and not emitting mist despite a full tank. I dried it out and tried again. Any advice?
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<div class="bvseo-author">Asked by: david harlem</div>
<div class="bvseo-answer" data-answerid="7432681">
Hi david harlem! Thank you for contacting Holmes and for bringing this into our attention. Please accept our apology for the inconvenience this has caused you. Below are the possible reasons why the humidifier is blinking and not emitting mist: - Mineral deposits - Scale build up on transducer - Tank water is Hot - Out of water - Setting too low - Transducer plate dirty Below are the possible solution: - Clean/disinfect tank instructed in weekly cleaning instructions - Remove scale from the transducer - Fill tank - Increase setting to High - Clean transducer If you need further assistance, please reach out to us by visiting the Contact Us page of this website. For your convenience, our Consumer Care Team is available Monday through Friday, 10:00 am till 6:00 pm EST. Our product specialists will be more than happy to help you. Thank you and please stay safe and healthy!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-26</div>
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<div class="bvseo-question-answer" data-questionid="8188539">
<h2 class="bvseo-question">
Hi, how do you recommend cleaning this humidifier? Thanks
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<div class="bvseo-author">Asked by: Kphila</div>
<div class="bvseo-answer" data-answerid="7413948">
Hi Kphila! Thank you for choosing Holmes. We understand that you would like to know how best it is to clean your humidifier, we will be more than happy to assist. Humidifiers have daily and weekly maintenance, and so here are the instructions on how to keep you humidifier clean: Daily Maintenance: 1. Be sure the unit is OFF and is disconnected from the electrical outlet. 2. Carry the base of the unit to the sink. Do not submerge base in water. Drain any remaining water and rinse thoroughly to remove any sediment or dirt. Wipe clean, and dry with a clean cloth or paper towel. 3. Drain the water from the tank into the sink and rinse tank thoroughly. Wipe clean, and dry with a clean cloth or paper towel. 4. Replace the housing, then refill tank with cool tap water. Do not overfill. 5. Follow Operating Instructions to turn on the humidifier. Weekly Maintenance: To Remove Scale: 1. Repeat previous steps in Daily Maintenance. 2. Clean the base by partially filling the base with one 8-oz cup of undiluted white vinegar. Leave this solution in the base for 20 minutes, while cleaning all the interior surfaces with a soft brush (brush not included). Gently scrub the area around the transducer (located at the humidifier base) with a soft brush. Remove base. You may rely to your instruction manual for other guide. Have a good one!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-05-21</div>
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<div class="bvseo-question-answer" data-questionid="7404862">
<h2 class="bvseo-question">
i need a need cap for a holmes HM630 humidifier
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<div class="bvseo-author">Asked by: jonboy</div>
<div class="bvseo-answer" data-answerid="6668867">
Hi there, Jonboy! We hope you are healthy and staying safe. For help in obtaining the replacement tank cap that you need, please send us a message by visiting our Contact Us Page. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-12-03</div>
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<div class="bvseo-question-answer" data-questionid="7327764">
<h2 class="bvseo-question">
We have hjad our humidifer since the middle of January. The off and on control seems to have a short in it. I have to wiggle it to turn it on, but it doesn't always work. I had to try for several minutes before it turned on. We need the moisture. HELP
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<div class="bvseo-author">Asked by: chillyburr</div>
<div class="bvseo-answer" data-answerid="6622360">
Hello Chillyburr. Thank you for bringing this into our attention. We have high expectations for our products here at Holmes, and we would love nothing more than to correct this issue and restore your faith in Holmes, as we have been manufacturing high-quality products for decades, and we expect them not just to last but to provide your well-deserved comfort. At your most convenient time, please send us a message by visiting our Contact Us page. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-12-19</div>
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<div class="bvseo-question-answer" data-questionid="7171770">
<h2 class="bvseo-question">
Is there an extended like filter for the HLS1200 available anymore?
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<div class="bvseo-author">Asked by: Jimbo70</div>
<div class="bvseo-answer" data-answerid="6473337">
Hi there, Jimbo70! We hope you are healthy and staying safe. For help in obtaining the replacement wick filter that you need, please send us a message by clicking this link: https://www.holmesproducts.com/support/contact-us
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-01-05</div>
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