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<div class="bvseo-question-answer" data-questionid="9222644">
<h2 class="bvseo-question">
How do I know if my ozone button is off or on it does not light up or anything I have a bird and already been using this for over 2 weeks and she started plucking. Its the HAP360 w how do I know if on or off the Ion or Ozone button so safe for my bird
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<div class="bvseo-author">Asked by: Spazy</div>
<div class="bvseo-answer" data-answerid="8139950">
Hi there, Spazy! Thank you for choosing Holmes&reg;️. When activating the ionizer button, the button should illuminate. In high concentrations, ozone can be harmful to birds and small pets. To prevent ozone buildup, we suggest using the ionizer in well ventilated areas with the fan on. We hope this information helps. Thank you and have a good one!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-11-17</div>
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<div class="bvseo-question-answer" data-questionid="9091422">
<h2 class="bvseo-question">
What does it mean on the HAP 360 W air filter when the light button flashes?
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<div class="bvseo-author">Asked by: Ted s</div>
<div class="bvseo-answer" data-answerid="8061048">
Hi there, Ted s! Thank you for choosing Holmes&reg;️. The Filter Replacement Indicator light (filter icon) starts blinking when it is time to replace the filter. Replace the True HEPA (type J) filter with a new one. You may directly reach us to purchase a filter. Please visit the Contact Us page of this website. We're here for you Monday to Friday from 10:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you. Please stay safe and healthy!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-05</div>
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<div class="bvseo-question-answer" data-questionid="9092417">
<h2 class="bvseo-question">
The fan button on my purifier is not working. &nbsp;The &ldquo;high&rdquo; setting works but I can&rsquo;t seem to bring it to &ldquo;low.&rdquo; &nbsp; I&rsquo;ve hade my purifier for less than a yr. &nbsp;Any suggestions would help.&nbsp;
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<div class="bvseo-author">Asked by: Holl37</div>
<div class="bvseo-answer" data-answerid="8061014">
Hi Holl37! Thank you for choosing Holmes&reg;️. We're sorry to learn that your air purifier's speed settings only works on High setting. Have you tried to clean your unit and checked the filter? If yes, and the issue still persists, please reach us by visiting the Contact Us page of this website. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you. We hope this information helps, have a wonderful day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-05</div>
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<div class="bvseo-question-answer" data-questionid="8771538">
<h2 class="bvseo-question">
do they still make replacement filters for my Hap291
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<div class="bvseo-author">Asked by: barry453</div>
<div class="bvseo-answer" data-answerid="7847440">
Hi there, barry453! Thank you for choosing Holmes&reg;️. We hope you are doing well and safe. We understand that you're looking for retailers that carry the filter for HAP291 air purifier. Upon checking our resources, we are sorry to inform you that this unit is already obsolete or no longer being manufactured. This means that we have already stopped production of this unit in particular and so are the replacement parts. We sincerely apologize. We hope this information helps. Thank you again and have a good one!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-02-21</div>
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<div class="bvseo-question-answer" data-questionid="8545790">
<h2 class="bvseo-question">
Where do you get replacement filters?
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<div class="bvseo-author">Asked by: ddupree207</div>
<div class="bvseo-answer" data-answerid="7709541">
Hi there, ddupree207! Thank you for choosing Holmes&reg;️. We hope you are doing well and safe. If you are looking for replacement filter model HAPF360, this filter can now be purchased directly on our end. To purchase, please reach out to us by visiting the Contact Us page of our website. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you. Thank you and have a wonderful day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-11-16</div>
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<div class="bvseo-question-answer" data-questionid="8412808">
<h2 class="bvseo-question">
Can you wash the filter?
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<div class="bvseo-author">Asked by: Vipertoast</div>
<div class="bvseo-answer" data-answerid="7567201">
Hi there, Vipertoast! Thank you for choosing Holmes&reg;️. We hope you are healthy and safe. We apologize to inform you that the HAPF360 is not designed to be washed and be reused since it is not a permanent filter. For further assistance in regards to replacement filter, please reach out to us by visiting the Contact Us page of this website. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you. Thank you and have a wonderful day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-08-08</div>
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<div class="bvseo-question-answer" data-questionid="8409656">
<h2 class="bvseo-question">
How much does this cost to run a day?
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<div class="bvseo-author">Asked by: BriannaL</div>
<div class="bvseo-answer" data-answerid="7567169">
Hi there BriannaL! Thank you for choosing Holmes&reg;️. We hope you are healthy and safe. The HAP360 is Energy Star rated and meets strict energy efficient guidelines set by the US EPA; the energy efficiency of the ENERGY STAR qualified model is measured based on a ratio between the model&rsquo;s CADR for dust and the electrical energy it consumes, or CADR/Wattage. The wattage of this air purifier is 30 while the CADR or Clean Air Delivery Rate is 100. We hope this information helps. Thank you and have a wonderful day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-08-08</div>
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<div class="bvseo-question-answer" data-questionid="8393568">
<h2 class="bvseo-question">
Does this purifier remove COVID-19 from the air? How long does it take for this purifier to clean a bedroom?
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<div class="bvseo-author">Asked by: Mimi_</div>
<div class="bvseo-answer" data-answerid="7552243">
Hi there, Mimi_! Thank you for choosing Holmes&reg;️. We are more than happy to assist you with your concern today. There were no tests that confirms HAP360 as an effective air purifier in eliminating COVID-19. The Clean Air Delivery Rate (CADR) of this air purifier is 100 for medium rooms up to 155 sq. ft. CADR is a metric that was developed as a way of measuring the performance of residential air purifiers. The CADR rating reflects the volume of air in CFM (cubic feet per minute) that is cleaned of particles of certain sizes. We hope this information helps. Have a wonderful day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-26</div>
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