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<h2 class="bvseo-question">
I &nbsp;want to order &nbsp;filters HWF62 &nbsp;filter type &nbsp; WICK
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<div class="bvseo-author">Asked by: HWF62</div>
<div class="bvseo-answer" data-answerid="6596440">
Hi there! We hope you are healthy and staying safe. For help in obtaining the replacement wick filter that you need, please send us a message by clicking the link provided below. Our product specialists will be more than happy to help you. https://www.holmesproducts.com/support/contact-us
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-02-19</div>
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<div class="bvseo-question-answer" data-questionid="7283719">
<h2 class="bvseo-question">
Humidifier does not turn on - showing a red light. Removed all of the water, cleaned as directed and refilled but will not turn on.
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<div class="bvseo-author">Asked by: lk1321</div>
<div class="bvseo-answer" data-answerid="6569153">
Thank you for bringing this into our attention, and please accept our apology for the inconvenience this has caused you, lk1321. That is not typical for our humidifier and we'd like to make this right for you. For better assistance with this concern, please send us a message by clicking this link: https://www.holmesproducts.com/support/contact-us
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-29</div>
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<div class="bvseo-question-answer" data-questionid="7268173">
<h2 class="bvseo-question">
Hello and Happy Monday! My humidifier began leaking water, not misting as heavily, and had a brown residue at the bottom. When I did some research it mentioned that it may need a filter change but this model does not require a filter. &nbsp;Any thoughts? TY
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<div class="bvseo-author">Asked by: CCLPC</div>
<div class="bvseo-answer" data-answerid="6566771">
Thank you for bringing this into our attention, and please accept our apology for the inconvenience this has caused you. Have you tried checking if the tank/cap gasket is missing? Are you using a hot water? We have high expectations for our products here at Holmes, and we would like to hear more about your experience with your humidifier. Please send us a message by clicking this link: https://www.holmesproducts.com/support/contact-us
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-22</div>
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<div class="bvseo-question-answer" data-questionid="7265586">
<h2 class="bvseo-question">
What is considered the dimensions of a &ldquo;small room&rdquo; for this humidifier? &nbsp;The review are good but I want to select the appropriate humidifier.
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<div class="bvseo-author">Asked by: MAB3</div>
<div class="bvseo-answer" data-answerid="6553208">
Hi, MAB3! Thank you for reaching out. This humidifier us recommended for small rooms up to 110 sq ft.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-12-09</div>
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<div class="bvseo-question-answer" data-questionid="7257505">
<h2 class="bvseo-question">
How can I prevent my humidifier for wetting the area around it?&nbsp;
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<div class="bvseo-author">Asked by: JnM15</div>
<div class="bvseo-answer" data-answerid="6549860">
Hi JnM15! We hope you are healthy and staying safe. Please check the following for possible reason why your humidifier is leaking: - Tank/cap gasket is missing. - Unit tilted or not leveled. - Cap not tight enough. - Tank water is Hot Below are the possible solution: - Remove tank cap and replace or reposition gasket. - Place unit on a flat or leveled surface. - Tighten the cap. - Fill with cool water only. If you need further assistance, please send us a message by clicking this link: https://www.holmesproducts.com/support/contact-us
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-11</div>
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<div class="bvseo-question-answer" data-questionid="7246040">
<h2 class="bvseo-question">
can the instruction manual for use and cleaning be obtained online or in the mail?
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<div class="bvseo-author">Asked by: JAY31</div>
<div class="bvseo-answer" data-answerid="6535473">
Hi there, JAY31! We hope you are healthy and staying safe. For help in obtaining a copy of the user manual that you need, please send us a message by clicking this link: https://www.holmesproducts.com/support/contact-us
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-02-04</div>
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<div class="bvseo-question-answer" data-questionid="7248928">
<h2 class="bvseo-question">
Can I add some essential oil to my water or will it be bad for the mechanism
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<div class="bvseo-author">Asked by: Ktothetgurl</div>
<div class="bvseo-answer" data-answerid="6535443">
Hello there, Ktothetgurl! We hope you are healthy and staying safe. We do not recommend mixing your water with essential oil on this ultrasonic humidifier.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-01-11</div>
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