Holmes® aer 1 Mini Tower True HEPA Air Purifier with Air Ionizer and Visipure Air Filter Viewing Window, Small Room Air Cleaner & Allergen Remover (HAP9415-UHA)

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="7066983"> <h2 class="bvseo-question"> Does the air blows from the back or front of the unit. I don&#39;t feel any air from front of unit. It just blows from the back </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Shasha</div> <div class="bvseo-answer" data-answerid="6411844"> Hi Shasha! We hope you are healthy and staying safe. The filtered air on this air purifier exits at the back of the unit. That&#39;s why we recommend to not point the filtered air outlet towards wall. Enjoy healthy living! <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-12-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="7027232"> <h2 class="bvseo-question"> How do I buy your products. There is no pricing or add to cart. Website is great except for the fact that I can&amp;rsquo;t purchase Mini tower. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Gfhh</div> <div class="bvseo-answer" data-answerid="6391629"> Hi there! Thanks for reaching out to us. We will be more than happy to order this unit for you. For further assistance, please reach out to us at our toll-free number 1-800-546-5637. For your convenience, our Consumer Care Team is available Mon-Fri 9 am-5 pm, EST. You can also email us at Holmesconsumercare@newellco.com. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-12-05</div> </div> </div> <div class="bvseo-question-answer" data-questionid="7021035"> <h2 class="bvseo-question"> Need to order replacement filters. Help.&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: TN user</div> <div class="bvseo-answer" data-answerid="6389215"> Hi there! Thanks for reaching out to us. We will be more than happy to look for replacement filters for you. For further assistance, Please reach out to us at our toll-free number 1-800-546-5637. For your convenience, our Consumer Care Team is available Mon-Fri 9 am-5 pm, EST. You can also email us at Holmesconsumercare@newellco.com. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-12-05</div> </div> </div> <div class="bvseo-question-answer" data-questionid="7020844"> <h2 class="bvseo-question"> Up to how many hours straight can I run the unit? And how many hours break? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Karentx</div> <div class="bvseo-answer" data-answerid="6389193"> Hi there! Thanks for reaching out to us. We will be more than happy to answer your question. This unit can run upto 24 hours a day. Thank you so much and have a nice day! <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-06-16</div> </div> </div> <div class="bvseo-question-answer" data-questionid="7002544"> <h2 class="bvseo-question"> How do I order filter door </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Momo1</div> <div class="bvseo-answer" data-answerid="6383550"> Hi there! Thanks for reaching out to us. We will be more than happy to help you with your question. We will be more than happy to help you with this. For further assistance, Please reach out to us at our toll-free number 1-800-546-5637. For your convenience, our Consumer Care Team is available Mon-Fri 9 am-5 pm, EST. You can also email us at Holmesconsumercare@newellco.com. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-12-05</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6988613"> <h2 class="bvseo-question"> Why is the air come out to the back of the tower air purifier and not from the front side I&amp;rsquo;m confused how to put it toward me or to the wall&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: grisel</div> <div class="bvseo-answer" data-answerid="6371487"> Hi there! Thanks for reaching out to us. We will be more than happy to help you with your question. The unfiltered air goes into the front and the clean air goes out of the back of the unit to circulate. The clean air would still circulate even if the air is coming out of the back of the unit. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-05-06</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6920067"> <h2 class="bvseo-question"> What kind of replacement filter is needed for the: Holmes aer 1 Mini Tower TRUE HEPA Air Purifier with Air Ionizer and Visipure Air Filter Viewing Window - Small Room Air Cleaner &amp;amp; Allergen Remover (HAP9415-UHA) </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Angie712</div> <div class="bvseo-answer" data-answerid="6302252"> Replacement filters for the HOLMES HAP9415 are the HOLMES AER1 air purifier filters. They are available at WalMart and Target either in store or on-line at very good prices. The black foam pre-filter is washable according to the HOLMES owner&#39;s guide. <div class="bvseo-author">Answered by: GolferBob</div> <div class="bvseo-pubdate">Date published: 2020-10-25</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6944883"> <h2 class="bvseo-question"> How can I download manual?? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Anonymous</div> <div class="bvseo-answer" data-answerid="6292462"> Thank you for reaching out. For help in obtaining a copy of the user manual that you need, please send us a message by clicking this link: https://www.holmesproducts.com/customerservicecontact?cid&#61;contactus <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-10-20</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6908821"> <h2 class="bvseo-question"> What is the decibel rating? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Careful shopper</div> <div class="bvseo-answer" data-answerid="6260248"> Hello there, Careful shopper! We hope you are healthy and staying safe. The data to answer your question is not available. We apologize for the inconvenience <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-10-05</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6904281"> <h2 class="bvseo-question"> Where can I purchase the black foam pre-filter? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: malafem</div> <div class="bvseo-answer" data-answerid="6255733"> Hi there, Malafem! We hope you are healthy and staying safe. Below is a list of major retailers that carry this fan on both their online and physical stores.&#13;&#10;&#13;&#10;&amp;bull; Walmart&#13;&#10;&amp;bull; K-mart&#13;&#10;&amp;bull; Target&#13;&#10;&amp;bull; Sears&#13;&#10;&amp;bull; Lowe&amp;rsquo;s&#13;&#10;&amp;bull; Ace Hardware&#13;&#10;&amp;bull; Home Depot&#13;&#10;&amp;bull; Amazon <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-06-06</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6893388"> <h2 class="bvseo-question"> I need replacement filters. Walmart in my area no longer carries them. How may I order them online? Please advise. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: MsSmitty</div> <div class="bvseo-answer" data-answerid="6254615"> Hi there, MsSmitty! We hope you are healthy and staying safe. Below is a list of major retailers that carry our products on both their online and physical stores.&#13;&#10;&#13;&#10;&amp;bull; Walmart&#13;&#10;&amp;bull; K-mart&#13;&#10;&amp;bull; Target&#13;&#10;&amp;bull; Sears&#13;&#10;&amp;bull; Lowe&amp;rsquo;s&#13;&#10;&amp;bull; Ace Hardware&#13;&#10;&amp;bull; Home Depot&#13;&#10;&amp;bull; Amazon <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-10-12</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6859822"> <h2 class="bvseo-question"> My light dose not come on look like a on and off Switch </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Yayo</div> <div class="bvseo-answer" data-answerid="6235682"> Hello, Yayo. Thank you for reaching out. Please refer to the user manual of your unit to fix the issue and to know your warranty option. We apologize for the inconvenience. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-09-23</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6854318"> <h2 class="bvseo-question"> How is this different than the 9413 model mini tower? Does it have a more powerful motor? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Agibba</div> <div class="bvseo-answer" data-answerid="6223724"> Hello Agibba. Besides their designs and the length of warranty period, the HAP9415 and HAP9413 are relatively the same. They both have the following:&#13;&#10;&#13;&#10;- Visipure allows you to check the filter to visibly monitor the filter&#13;&#10;- Filter change date wheel&#13;&#10;- Optional Ionizer&#13;&#10;- 3 speed settings&#13;&#10;- AER1 filters work in this unit as well&#13;&#10;- Designed for Small Rooms <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-09-17</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6825733"> <h2 class="bvseo-question"> Will the HAPF300ADP fit this model? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: JB74</div> <div class="bvseo-answer" data-answerid="6204752"> Hello JB74. Yes, this filter is compatible with Holmes Mini Tower Air Purifier HAP9415. Enjoy healthy living! <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-09-07</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6810278"> <h2 class="bvseo-question"> How do you know if the ionizer is on or off? There seems to be no indicator light. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Anonymous</div> <div class="bvseo-answer" data-answerid="6198951"> Thank you for your question. The optional ionizer on/off switch will light when operational. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-09-03</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6792461"> <h2 class="bvseo-question"> Where can I get filters and how do I replace them? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Jauck</div> <div class="bvseo-answer" data-answerid="6194069"> Hello, Jauck! Thank you for your inquiry. You can purchase this filter and other Holmes products on our website: https://www.holmesproducts.com/. You may purchase and use any filter that is part of our Aer1 series. Our new air purifier models are Aer1-ready so you can use any filters included in our Aer1 series interchangeably. The Filter Reminder Dial also helps you keep track of when to change the filters. The steps how to replace the filters are listed below:&#13;&#10;&#13;&#10;1. Turn off and unplug the air purifier from the outlet. &#13;&#10;2. Open the air inlet grill and examine the black foam pre-filter. Remove any dust or lint and wash in warm soapy water. Rinse, air dry, and place back into grill inlet.&#13;&#10;3. Remove the used Aer1&amp;reg; filter(s) from the unit by pulling it gently towards you and discard it. DO NOT attempt to clean the Aer1&amp;reg; filters.&#13;&#10;4. Install the new Aer1&amp;reg; filter(s) into the unit. This model utilizes a hang tab and filter clip(s) to ensure that the filter(s) are properly in place. &#13;&#10;5. Align the clip(s) on the side of Aer1&amp;reg; filter(s) with rails on the inside of the purifier unit. Gently slide the filter(s) onto the rail. &#13;&#10;6. Replace air inlet grill.&#13;&#10;7. Turn the Filter Reminder Dial to select the current month you are replacing the new filter(s). This will serve as a reference for when filter replacement is needed. &#13;&#10;&#13;&#10;We hope this information helps. Have a good day! <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-09-01</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6788015"> <h2 class="bvseo-question"> What type of filter does it use </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Kenji</div> <div class="bvseo-answer" data-answerid="6190781"> Hello, Kenji! Thank you for your inquiry. The part number of the compatible filter is HAPF30CS. You may also use any filter that is part of our Aer1 series with this air purifier model. New air purifier models can use any filters included in our Aer1 series interchangeably. Kindly check our website at https://www.holmesproducts.com/, to check the available Aer1 filters. We hope this information helps. Good day! <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-08-31</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6776625"> <h2 class="bvseo-question"> I have a 9415. How do you get it open to replace the filter? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Ladyblu 518</div> <div class="bvseo-answer" data-answerid="6181820"> Hello! We understand that you want to replace your filter. You may open the air inlet grill by pulling it gently towards you. Examine the black foam pre-filter and wash it in warm soapy water. Remove the old filter and install the new one, please take note that we do not recommend re-using the aer1 filters. This model utilizes a hang tab and filter clip(s) to ensure that the filter is properly in place. Before replacing the filter, make sure that the hang tab is securely in place. The clip(s) can only be attached to the tabs on the filter one way. The filter clip(s) should easily slide onto the filter hang tab with only a small amount of pressure. Do not use force while attaching the clip to the filter. We hope this information helps. Good day! <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-08-26</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6718505"> <h2 class="bvseo-question"> Looking for a washable foam pre-filter. Ours is ripping. Hap9415/hap9243 </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Mrs Moffitt</div> <div class="bvseo-answer" data-answerid="6130922"> Hello, Mrs. Moffitt! Thank you for your inquiry. We understand that you are looking for a replacement washable pre-filter. For assistance regarding the replacement part that you need, please call us at 1-800-546-5637. We&#39;re here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-09-05</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6711955"> <h2 class="bvseo-question"> I need to purchase a replacement filter for the HAP9415 air purifier. Which filter can I get? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Kare</div> <div class="bvseo-answer" data-answerid="6127731"> Hi, Kare! Thank you for your inquiry. The part number of the compatible filter for your air purifier model HAP9415 is HAPF30CS. Your HAP9415 is an Aer1-ready unit so you may use any filter that is part of our Aer1 series. Air purifiers that are Aer1-ready unit can use any filters included in our Aer1 series interchangeably. You can purchase this filter and other Holmes products on our website: https://www.holmesproducts.com/. We hope this information helps. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-08-01</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6652122"> <h2 class="bvseo-question"> Need to order new filter please </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Gege</div> <div class="bvseo-answer" data-answerid="6124845"> I get my replacement filters at walmart <div class="bvseo-author">Answered by: Dora0013</div> <div class="bvseo-pubdate">Date published: 2020-08-23</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6679341"> <h2 class="bvseo-question"> what are the dimensions L W H </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: john 1078</div> <div class="bvseo-answer" data-answerid="6085094"> Hello, John 1078! Thank you for your inquiry. The dimensions of this product are the following:&#13;&#10;Height: 17.9 IN&#13;&#10;Width: 8.5 IN&#13;&#10;Length: 9.9 IN&#13;&#10;&#13;&#10;If you need further assistance, kindly give us a call at 1-800-546-5637. We&#39;re here for you Monday to Friday from 9:00 am till 5:00 pm EST. You can also contact us through chat and email by clicking this link https://www.holmesproducts.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to help you. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-07-26</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6675700"> <h2 class="bvseo-question"> Where can I get the filter replacement I would llike to purchase with air purifier </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Prtbutterfly</div> <div class="bvseo-answer" data-answerid="6081235"> Hello, Misou! Thank you for your inquiry. For your reference, the part number of the compatible filter is HAPF30CS. You may purchase this on our website or through our authorized retailers near you. If you need further assistance, please feel free to reach us at our toll-free number 1-800-546-5637. We will be more than happy to assist you. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-07-26</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6658777"> <h2 class="bvseo-question"> What kind of replacement filter should I get </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Michelle 3</div> <div class="bvseo-answer" data-answerid="6075215"> Hello, Michelle3! Thank you for your inquiry. For your reference, the part number of the compatible filter is HAPF30CS. Since your HAP9415 is an Aer1-ready unit, you may use any filter that is part of our Aer1 series. Air purifiers that are Aer1-ready unit can use any filters included in our Aer1 series interchangeably. For direct and immediate assistance, you may give us a call at 1-800-546-5637. We&#39;re here for you Monday to Friday from 9:00 am till 5:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.holmesproducts.com/customerservicecontact?cid&#61;contactus. We will be more than happy to assist you. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-07-26</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6627916"> <h2 class="bvseo-question"> Will this filter virus/bacteria? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: CAgirl</div> <div class="bvseo-answer" data-answerid="6050689"> Hello, CAgirl! Thank you for reaching out. For further assistance regarding this product, kindly give us a call at 1-800-546-5637. We&#39;re here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.holmes.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to help you. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-07-26</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6628224"> <h2 class="bvseo-question"> What does the blue button do? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Anonymous</div> <div class="bvseo-answer" data-answerid="6050671"> Hello, DaveGBallons! Thank you for reaching out. For further assistance regarding this product, kindly give us a call at 1-800-546-5637. We&#39;re here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.holmes.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to help you. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-08-29</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6634645"> <h2 class="bvseo-question"> does this require a carbon filter and where is it placed? I ordered replacement filters and received filters and carbon filter. Thank you. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: skeetercoco</div> <div class="bvseo-answer" data-answerid="6050627"> Hello, Skeetercoco! Thank you for reaching out. For further assistance on how to set-up the filters, kindly give us a call at 1-800-546-5637. We&#39;re here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.holmes.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to help you. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-07-26</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6622202"> <h2 class="bvseo-question"> Can buy nad change the form you filter, &amp;nbsp;attached to the door&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Dc431w23</div> <div class="bvseo-answer" data-answerid="6050534"> Hello! Thank you for taking the time to reach out to us. We do not recommend changing the form of the filter to fit with your air purifier unit. Each air purifier unit has specific filters that are compatible and are made to fit well with the air purifier. If you need further assistance, kindly give us a call at 1-800-253-2764. We&#39;re here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.holmesproducts.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to assist you. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-06-03</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6618129"> <h2 class="bvseo-question"> &amp;nbsp;Ionizer Button Isn&amp;rsquo;t working not lightning up when I push it on or off &amp;nbsp;how can I get it fixed I have HAP9415-UV&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Cam502</div> <div class="bvseo-answer" data-answerid="6050390"> Hello! Thank you for taking the time to reach out to us. For direct and immediate assistance regarding the ionizer feature of your air purifier, kindly give us a call at 1-800-253-2764. We&#39;re here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.holmesproducts.com/customerservicecontact?cid&#61;contactus. We will be more than happy to assist you. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-07-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="6634654"> <h2 class="bvseo-question"> can you send me instruction manual for hap9415 </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: skeetercoco</div> <div class="bvseo-answer" data-answerid="6049333"> Hello, Skeetercoco! Thank you for reaching out. For further assistance regarding the instruction manual of this product, kindly give us a call at 1-800-546-5637. We&#39;re here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.holmes.com/customerservicecontact?cid&#61;contactus. Our product specialists will be more than happy to help you. <div class="bvseo-author">Answered by: Holmes Consumer Care</div> <div class="bvseo-pubdate">Date published: 2020-06-02</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.holmesproducts.com/air-purifiers/tower/holmes-aer-1-mini-tower-true-hepa-air-purifier-with-air-ionizer-and-visipure-air-filter-viewing-window-small-room-air-cleaner-allergen-remover-hap9415-uha/SP_615742.html?&bvrrp=Main_Site-en_US/questions/product/3/SP_615742.htm">Holmes&reg; aer 1 Mini Tower True HEPA Air Purifier with Air Ionizer and Visipure Air Filter Viewing Window, Small Room Air Cleaner &amp; Allergen Remover (HAP9415-UHA) Questions - page 3</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2022, m_12, d_7, h_21CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.34</li> <li data-bvseo="cp">cp_2, bvpage2n</li> <li data-bvseo="co">co_hasquestionsanswers, tq_65</li> <li data-bvseo="cf">loc_en_US, sid_SP_615742, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_holmes</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>