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<div class="bvseo-question-answer" data-questionid="5509396">
<h2 class="bvseo-question">
If you run unit 8 hours a day how long will the filter last
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<div class="bvseo-author">Asked by: Pres</div>
<div class="bvseo-answer" data-answerid="7533730">
Hi Pres! Thank you for choosing Holmes&reg;️. We are more than happy to assist you with your concern. Filter life will vary, depending on air quality and usage. Under normal conditions of continuous use, Filter with a 4 month filter life: Wash the foam pre-filter and replace the filter(s) after 4 months of operation. Filters with a 12 month filter life: After 4 months of operation, it is recommended to wash the foam pre-filter. We hope that we were able to help you out. Have a good one!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-11</div>
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<div class="bvseo-question-answer" data-questionid="5777168">
<h2 class="bvseo-question">
What replacement filter is needed for this product&nbsp;
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<div class="bvseo-author">Asked by: Banand</div>
<div class="bvseo-answer" data-answerid="7530839">
Hi Banand! Thank you for choosing Holmes&reg;️. We hope you are staying healthy and safe. We understand that you want to know the replacement filter for unit model HAP242B. We are more than happy to assist. Upon checking, these are the filters that is compatible with your air purifier (HAPF300AHD, HAPF300APD, HAPF30AT). You may purchase these filters on Amazon, Target, Walmart and other online and local stores. I hope this information helps. Have a nice day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-08</div>
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<div class="bvseo-question-answer" data-questionid="5463193">
<h2 class="bvseo-question">
If you run the hap242 10 hours a day how often do you need to change each filter.
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<div class="bvseo-author">Asked by: Dtfrom ny</div>
<div class="bvseo-answer" data-answerid="7530628">
Hi Dtfrom ny! Thank you for choosing Holmes&reg;️. We are more than happy to assist you with your concern. Filter life will vary, depending on air quality and usage. Under normal conditions of continuous use, Filters with a 4 month filter life: Wash the foam pre-filter and replace the filter(s) after 4 months of operation. Filters with a 12 month filter life: After 4 months of operation, it is recommended to wash the foam pre-filter. We hope this information helps. Have a good one!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-08</div>
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<div class="bvseo-question-answer" data-questionid="7651522">
<h2 class="bvseo-question">
How do you maintain the filter
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<div class="bvseo-author">Asked by: kwi0917</div>
<div class="bvseo-answer" data-answerid="7529901">
Hi kwi0917! Thank you for choosing Holmes&reg;️. We are more than happy to assist you with your concern. Filter life will vary, depending on air quality and usage. Please do not attempt to wash and re-use the HEPA-type filter. Under normal conditions of continuous use, Filters with a 4 month filter life: Wash the foam pre-filter and replace the filter(s) after 4 months of operation. Filters with a 12 month filter life: After 4 months of operation, it is recommended to wash the foam pre-filter. We hope this information helps. Have a good one!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-07</div>
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<div class="bvseo-question-answer" data-questionid="5968025">
<h2 class="bvseo-question">
how is this different from&nbsp;HAP242-NUC?
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<div class="bvseo-author">Asked by: elithea</div>
<div class="bvseo-answer" data-answerid="6728625">
Hello there! Thank you for choosing Holmes. We will be more than happy to answer your question. They are the same unit.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-04-22</div>
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<div class="bvseo-question-answer" data-questionid="5948798">
<h2 class="bvseo-question">
Does this come with a washable prefilter the way that the white filter from around the year 2008 with the circular speed setting button on top did?
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<div class="bvseo-author">Asked by: Loved2008Filter</div>
<div class="bvseo-answer" data-answerid="6726796">
Hi there! Thank you for choosing Holmes. We will be more than happy to answer your question. This does not come with a washable filter.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-04-21</div>
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<div class="bvseo-question-answer" data-questionid="6056518">
<h2 class="bvseo-question">
How do I clean the ionizer's filter or metal bars? Does it need cleaning (not the hepa filter, I mean ionizer part, ) and what if I use both (ionizer and air) at the same time for 24/7 ?
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<div class="bvseo-author">Asked by: Vaik24</div>
<div class="bvseo-answer" data-answerid="6724810">
Hey there! Thank you for choosing Holmes. We will be more than happy to answer your question. The ionizer can be cleaned by a damp cloth. You might notice fine black dust if you run the ionizer for a long time.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-04-20</div>
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<div class="bvseo-question-answer" data-questionid="5986391">
<h2 class="bvseo-question">
will a filter that fits HAPF30AT fit my hap-240
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<div class="bvseo-author">Asked by: cinders</div>
<div class="bvseo-answer" data-answerid="6700219">
Hi there, Cinders! We hope you are healthy and staying safe. For help in obtaining the replacement filter that you need, please send us a message by visiting our Contact Us Page. Our product specialists will be more than happy to help you. For your reference, the model number of the filter that you need is 166186-000-000.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-04-07</div>
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<div class="bvseo-question-answer" data-questionid="7013370">
<h2 class="bvseo-question">
How does the month work on it ? Or what do u set it on?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="6388733">
Hi there! Thanks for reaching out to us. We would like to get more information about your concern. For further assistance, Please reach out to us at our toll-free number 1-800-546-5637. For your convenience, our Consumer Care Team is available Mon-Fri 9 am-5 pm, EST. You can also email us at
[email protected].
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-11-30</div>
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<div class="bvseo-question-answer" data-questionid="6920361">
<h2 class="bvseo-question">
am I supposed to keep the foam filter in with the HEPA filter
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<div class="bvseo-author">Asked by: taylormade</div>
<div class="bvseo-answer" data-answerid="6279386">
Hi, Taylormade! Thank you for reaching out. Yes, we highly recommend to keep the foam filter with the HEPA filter.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-14</div>
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<div class="bvseo-question-answer" data-questionid="6761093">
<h2 class="bvseo-question">
Can i only use aer1 filter?
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<div class="bvseo-author">Asked by: Mollydog</div>
<div class="bvseo-answer" data-answerid="6146086">
Hello, Mollydog! The only filter that will work with this air-purifier model is the Aer1 Replacement Filter Series. Thank you for asking.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-01-15</div>
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<div class="bvseo-question-answer" data-questionid="6743263">
<h2 class="bvseo-question">
I have this air Purifier and i really like it. But after one month I need a new filter. The instruction booklet does not tell me what kind of replacement filter I need. What is the number of the filter. How much do they cost through you?
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<div class="bvseo-author">Asked by: Emerald52</div>
<div class="bvseo-answer" data-answerid="6139724">
This unit needs an HAPF30CS Aer1 filter. You can check out the price and order it by clicking on the &ldquo;Filters&rdquo; tab on our website. Thank you very much and have a nice day.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-07-30</div>
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<div class="bvseo-question-answer" data-questionid="6690424">
<h2 class="bvseo-question">
How do you shut the unit off? I move the switch over all the options and nothing works except unplugging it.
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<div class="bvseo-author">Asked by: RobinC</div>
<div class="bvseo-answer" data-answerid="6121214">
I tried that. It's one of the options I mentioned. I returned it.
<div class="bvseo-author">Answered by: RobinC</div>
<div class="bvseo-pubdate">Date published: 2020-07-19</div>
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<div class="bvseo-question-answer" data-questionid="6690276">
<h2 class="bvseo-question">
How many hours does this take to purify the air in the specified room size (110sq ft?)?
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<div class="bvseo-author">Asked by: anon1</div>
<div class="bvseo-answer" data-answerid="6113985">
Hello! Thank you for your inquiry. It takes 30 minutes for the air purifier unit to help remove air pollutants and purify the air in the specified room size which is 110 square feet. We hope this information helps.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-05-04</div>
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<div class="bvseo-question-answer" data-questionid="6714069">
<h2 class="bvseo-question">
I drive an 18 wheeler across county and have been partnered up with a chain smoker. &nbsp;Would this work in a cab of a truck?
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<div class="bvseo-author">Asked by: Little teddy bear</div>
<div class="bvseo-answer" data-answerid="6112434">
Hello! Thank you for your inquiry. Yes, this desktop air purifier would work in the cab of your truck. But you may have to change or replace the filter more than usual. If you need further assistance, kindly give us a call at 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to assist you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-07-13</div>
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<div class="bvseo-question-answer" data-questionid="6648334">
<h2 class="bvseo-question">
Do you sell filters for Holmes air purifier/ionizer I need one, but mine is white&nbsp;
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<div class="bvseo-author">Asked by: Lilymar</div>
<div class="bvseo-answer" data-answerid="6063295">
Hello, Lilymar! Thanks for reaching out! For further assistance regarding the availability of these filters, kindly give us a call at 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.holmesproducts.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-06-11</div>
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<div class="bvseo-question-answer" data-questionid="6629787">
<h2 class="bvseo-question">
I don't see it saying that it is included with an air filter does it
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<div class="bvseo-author">Asked by: Kellyjo</div>
<div class="bvseo-answer" data-answerid="6050659">
Hello, Kellyjo! Yes, the filter is already included in the product. For further assistance, kindly give us a call at 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.holmes.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-06-03</div>
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<div class="bvseo-question-answer" data-questionid="6340629">
<h2 class="bvseo-question">
Does this unit use a carbon filter along with the AER1 filter? If so, where does it go?
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<div class="bvseo-author">Asked by: SusanAR</div>
<div class="bvseo-answer" data-answerid="6024422">
Hello Susan AR! Thank you for your inquiry. Yes, this unit uses carbon filter along with the AER1 filter. For reference, you may use this link as your guide. https://www.holmesproducts.com/on/demandware.static/-/Sites-holmes-products-Library/default/dwf47c8670/documents/instruction-manuals/HAP242_16EM1%20HEPA-Type%20Desktop%20Air%20Purifier.pdf If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.holmesproducts.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-05-19</div>
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<div class="bvseo-question-answer" data-questionid="6332011">
<h2 class="bvseo-question">
How often do you change filter?
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<div class="bvseo-author">Asked by: Latinalady2u</div>
<div class="bvseo-answer" data-answerid="6023957">
Hello! Thank you for taking the time to reach out to us. Filter life will vary, depending on air quality and usage. Under normal conditions of continuous use, we recommend washing the foam pre-filter and replace the filter(s) after 4 months of operation. If you need further assistance, kindly give us a call at 1-800-253-2764. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.holmesproducts.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-05-19</div>
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<div class="bvseo-question-answer" data-questionid="6324744">
<h2 class="bvseo-question">
I'm having a terrible time finding the replacement filters for this model. The filter model number is HAPF30 Hepa-Type filter - A for a HAP240 purifier with ionizer. Please send me the item number so I can order. Thank you
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="6018250">
Hello! Thank you for your inquiry. We understand that you are looking for a replacement filter. For assistance regarding the replacement part that you need, please call us at 1-800-253-2764. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.holmesproducts.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-05-15</div>
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<div class="bvseo-question-answer" data-questionid="6297726">
<h2 class="bvseo-question">
Holmes&reg; Desktop Air Purifier with HEPA-Type Filter &amp; Optional Ionizer: Looking for filter for this model.
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<div class="bvseo-author">Asked by: Quite</div>
<div class="bvseo-answer" data-answerid="6012421">
Hello! Thank you for your question. Your HAP242 is an Aer1-ready unit so you may use any of the filters that are part of our Aer1 series. Air purifiers that are Aer1-ready unit can use any filters included in our Aer1 series interchangeably. If you need further assistance, kindly give us a call at 1-800-253-2764. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.holmesproducts.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-05-12</div>
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<div class="bvseo-question-answer" data-questionid="6305103">
<h2 class="bvseo-question">
what size filter does this use
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<div class="bvseo-author">Asked by: lulu04</div>
<div class="bvseo-answer" data-answerid="6010431">
Hello, lulu04! Thank you for your inquiry. Any AER1 filter is compatible with your HAP242B-U. For assistance regarding the replacement part that you need, please call us at 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-05-11</div>
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<div class="bvseo-question-answer" data-questionid="6288704">
<h2 class="bvseo-question">
I have a unit that resembles this one but I can't find filters the numbers I have HAP220, HAP221, HAP222, HAP223, HAP2234. Are there different numbers?
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<div class="bvseo-author">Asked by: Darla Ann</div>
<div class="bvseo-answer" data-answerid="6004187">
Hello! Thank you for your inquiry. We understand that you are looking for a replacement filter. For assistance regarding the replacement part that you need, please call us at 1-800-253-2764. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.holmesproducts.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-05-08</div>
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<div class="bvseo-question-answer" data-questionid="6153171">
<h2 class="bvseo-question">
I was given a HAP242 model air purifier which uses a Size A filter. I have not seen replacement filters anywhere and was wondering if this unit uses a permanent filter?
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<div class="bvseo-author">Asked by: Gg61</div>
<div class="bvseo-answer" data-answerid="5987464">
Hello, Gg61! Thank you for reaching out. This air-purifier uses Aer1 filters including Total Air, Allergen Remover, Odor Eliminator, and Smoke Grabber. For assistance regarding the replacement part that you need, please call us at 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-04-29</div>
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<div class="bvseo-question-answer" data-questionid="6153132">
<h2 class="bvseo-question">
Is this a permanent filter? I have not found replacement filters (Size A).
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<div class="bvseo-author">Asked by: Gg61</div>
<div class="bvseo-answer" data-answerid="5987457">
Hello, Gg61! Thank you for reaching out. This air-purifier uses Aer1 filters including Total Air, Allergen Remover, Odor Eliminator, and Smoke Grabber. For assistance regarding the replacement part that you need, please call us at 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-04-29</div>
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<div class="bvseo-question-answer" data-questionid="6068117">
<h2 class="bvseo-question">
the manual shows a washable pre filter but you don't have a link about replacing the prefilter. Can you run it without a pre filter?
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<div class="bvseo-author">Asked by: nickname_DD</div>
<div class="bvseo-answer" data-answerid="5984974">
Hello, nickname_DD! Thank you for reaching out. For assistance regarding the replacement part that you need, please call us at 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-04-28</div>
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<div class="bvseo-question-answer" data-questionid="6088969">
<h2 class="bvseo-question">
what filters does this use
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<div class="bvseo-author">Asked by: Kathy Riberio</div>
<div class="bvseo-answer" data-answerid="5983594">
Hello, Kathy Riberio! Thank you for reaching out. This air purifier uses the Aer1 HP30 series filters. For assistance regarding the replacement part that you need, please call us at 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-04-27</div>
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<div class="bvseo-question-answer" data-questionid="6095930">
<h2 class="bvseo-question">
Are replacement filters available for an older model of the small room size hepa air purifier? Mine still works but I would like to change the removable filter
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<div class="bvseo-author">Asked by: Chrissy8151</div>
<div class="bvseo-answer" data-answerid="5983528">
Hello, Chrissy8151! Thank you for reaching out. For assistance regarding the replacement part that you need, please call us at 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-04-27</div>
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<div class="bvseo-question-answer" data-questionid="6052302">
<h2 class="bvseo-question">
How do you clean it?
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<div class="bvseo-author">Asked by: teresa565</div>
<div class="bvseo-answer" data-answerid="5982305">
CLEANING/MAINTENANCE INSTRUCTIONS 1. Turn the air purifier off and unplug it before cleaning. 2. The outside of the air purifier can be cleaned with a soft, clean dampened cloth. 3. The rear air inlet grill can be removed and washed in warm soapy water (not dishwasher safe). Dry before replacing in the unit. 4. The filtered air outlet can be cleaned of dust with a small, soft brush. 5. If you wish to clean the inside of the air purifier, please only use a dry, soft cloth to wipe it down. WARNING: Do not allow moisture to come in contact with the main housing of the air purifier. If you need further assistance, please call us at 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-23</div>
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<div class="bvseo-question-answer" data-questionid="6032574">
<h2 class="bvseo-question">
Are additional filters available for this unit at this time? I've had a Holmes unit like this one, but can't get filters for it anymore.
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<div class="bvseo-author">Asked by: Elaine E</div>
<div class="bvseo-answer" data-answerid="5977054">
Hello, Elaine E! Thank you for reaching out. For assistance regarding the replacement part that you need, please call us at 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-04-24</div>
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<li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.holmesproducts.com/air-purifiers/desktop/holmes-desktop-hepa-type-air-purifier-with-optional-ionizer-small-air-purifier-hap242b-u/SAP_HAP242BU.html?actionPoint=Show&bvroute=Reviews%2FshowHelpfulCritical&bvrrp=Main_Site-en_US/questions/product/3/SP_397575.htm">Holmes® Desktop HEPA-Type Air Purifier with Optional Ionizer Small Air Purifier (HAP242B-U) Questions - page 3</a></li>
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