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<div class="bvseo-question-answer" data-questionid="7931335">
<h2 class="bvseo-question">
To reset the Filter Life Monitor, does the unit need to be turned on for the reset to occur? I assume so, but it doesn't work. I've held the reset button for more than 3 seconds, but it still doesn't reset. What am I doing wrong?
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<div class="bvseo-author">Asked by: Lapluma</div>
<div class="bvseo-answer" data-answerid="7441883">
Hi Lapluma! Thank you for contacting Holmes and for bringing this into our attention. Please accept our apology for the inconvenience this has caused you. Please make sure that the filter is properly positioned in place, and try to press the reset button on hold for 5-10 seconds. If this will still be the same, please directly contact us so that we can gather the details of your air purifier. Have a nice day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-05-03</div>
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<div class="bvseo-question-answer" data-questionid="7876249">
<h2 class="bvseo-question">
We replaced the filters and did the reset on our Holmes HAP8650B, but the light remains red. How do I fix this?
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<div class="bvseo-author">Asked by: NickiD</div>
<div class="bvseo-answer" data-answerid="7432709">
Hi NickiD! Thank you for reaching out to Holmes&reg;️. We're sorry to hear that your air purifier remains red after changing the filter and resetting as well. Kindly allow us to help you in fixing your air purifier, as we know how important this is for you. Please make sure that the filter is firmly positioned in place, for guidance you may follow the instructions on the manual. After checking and repositioning, try to reset again. If the air purifier does the same, please directly contact Holmes&reg;️, so that we can gather the details of the unit and check the warranty. Have a nice day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-26</div>
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<div class="bvseo-question-answer" data-questionid="8229693">
<h2 class="bvseo-question">
How do I clean the black filters that fit into the white filters?
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<div class="bvseo-author">Asked by: Donnajoan</div>
<div class="bvseo-answer" data-answerid="7432036">
Hi Donnajoan! Thank you for contacting Holmes&reg;️. We understand that you want to know how to clean and maintain your carbon filter. We are more than happy to help you. For models with the pre-filter, periodically check the condition of the foam pre-filter by opening the front grill door and examining it. Remove any dust or lint from the pre-filter by washing it in warm soapy water. Rinse and drip dry. Replace the pre-filter and secure it with the latch frame on the front grill door. Stay safe and have a great day!
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-26</div>
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<div class="bvseo-question-answer" data-questionid="8174401">
<h2 class="bvseo-question">
can i purchased on line
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<div class="bvseo-author">Asked by: Rola41</div>
<div class="bvseo-answer" data-answerid="7413961">
Hi Rola41! Thank you for choosing Holmes. We understand that you would like to know if this air purifier unit can be purchased online. Upon checking our resources, this unit is definitely available on our partner retailers such as Amazon.com and Walmart.com. You may visit their website and find the unit by searching for its model number HAP8650B-NU-2. If there's anything we can do to assist you, please don't hesitate to reach out to us by visiting the Contact Us page of this website. We're here for you Monday to Friday from 10:00 am till 6:00 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-13</div>
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<div class="bvseo-question-answer" data-questionid="7523093">
<h2 class="bvseo-question">
I love this air purifier but Today I cleaned it thoroughly and changed all the filters and the red light is still on. Is there a filter reset?
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<div class="bvseo-author">Asked by: Home improvement gal</div>
<div class="bvseo-answer" data-answerid="6756432">
Hi there! Thank you for choosing Holmes. We will be more than happy to answer your question. After replacing the HEPA filters, reset the Filter Life Monitor by inserting a small object (such as a pin or paper clip) into the hole below the red filter change light marked RESET and holding it down for 2-3 seconds.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-08-04</div>
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<div class="bvseo-question-answer" data-questionid="5863870">
<h2 class="bvseo-question">
How do I get replacement filters for hap8650b model
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<div class="bvseo-author">Asked by: Greyhound</div>
<div class="bvseo-answer" data-answerid="6743691">
Hi there! Thank you for choosing Holmes. We will be more than happy to answer your question. For further assistance, please reach out to us at our toll-free number 1-800-546-5637. For your convenience, our Consumer Care Team is available Mon-Fri 9 am-5 pm, EST. You can also email us at Holmesconsumercare@newellco.com.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-04-30</div>
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<div class="bvseo-question-answer" data-questionid="5935707">
<h2 class="bvseo-question">
Does it help with smokers in the room?
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<div class="bvseo-author">Asked by: Shockie</div>
<div class="bvseo-answer" data-answerid="6736950">
Hi there! Thank you for choosing Holmes. We will be more than happy to answer your question. This helps with smokers in the room.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-04-27</div>
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<div class="bvseo-question-answer" data-questionid="7483074">
<h2 class="bvseo-question">
I was wondering can I get a replacement black filter that goes on the door of this model
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<div class="bvseo-author">Asked by: Carrie62</div>
<div class="bvseo-answer" data-answerid="6727056">
Hi there! Thank you for choosing Holmes. We will be more than happy to answer your question. The washable pre filter is available through our major retailers.
<div class="bvseo-author">Answered by: Holmes Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-08-16</div>
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