Product FAQs

Troubleshooting

My fan will not start. Why?

Try moving your fan to another outlet in a different room. It is possible that there could be a problem with the wall outlet. If your outlet checks out, the fuse within the plug could be blown or there could be a problem with the product. To replace the fuse, refer to your user manual. For further assistance, please contact our Customer Service team.

How does the timer function on my fan work?

This function allows you to set the length of time your fan will run before it automatically turns off. The length of time varies from model to model. Please see your user manual for more information.