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Frequently Asked Questions

HOW FAR AWAY CAN I BE FROM THE PRODUCT AND STILL BE ABLE TO USE MY REMOTE?

If your fan includes a remote control, all remotes have a range of up to 15ft, provided a fully charged battery is installed correctly. Note: In order for the remote to work properly, you must point the remote directly at the control panel and ensure that there are no obstructions blocking the space between you and your fan.

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